Schedule

Join us to connect with industry leaders and extend your professional network, discover solutions to the industry’s biggest challenges, and advance your business and career. You’ll gather ideas and strategies from dynamic speakers and deep dives, and explore innovative technology and service solutions at the Senior Living Expo.

Sunday, April 14

Registration Open 8:30 am - 5:00 pm

CDAL Exam Prep Course
9:00 am - 5:00 pm
Sunday, April 14 | 9:00 am - 5:00 pm
Henry B. González Convention Center
Pass Type Required: Full Conference plus CDAL Test Prep Add-On
Pre-registration required

Are you ready to pursue the Certified Director of Assisted Living (CDAL) certification but don't know where to begin or how to best prepare? If you are ready to earn your certification, the CDAL Prep Course at the Argentum 2019 Senior Living Executive Conference is a great first step.

Administrators, executive directors, and residence directors are eligible to attend.

Sponsored by
HCP

Welltower

By Invitation
By Invitation
Argentum Leadership Reception
6:00 pm - 7:30 pm
Sunday, April 14 | 6:00 pm - 7:30 pm
La Orilla Del Rio Ballroom
203 S. St. Mary's St., Suite 385, San Antonio, TX 78205
By Invitation

All Executive and Premier member company employees in attendance at the Argentum Senior Living Executive Conference are invited to the Argentum Leadership Reception.

Sponsored by
WillisTowersWatson

Monday, April 15

Registration Open 7:00 am - 6:00 pm

Special Events
Special Events
Advocacy Fund Golf Classic
11:00 am - 5:00 pm
Monday, April 15 | 11:00 am - 5:00 pm
La Cantera Golf Club
16641 La Cantera Parkway, San Antonio, TX 78256
Additional Fee: $500

Welltower
Presenting Sponsor

Opening Reception
5:30 pm - 6:30 pm
Monday, April 15 | 5:30 pm - 6:30 pm
Henry B. González Convention Center

Sponsored by

Fiesta NIOSAITA Networking Event
7:00 pm - 9:00 pm
Monday, April 15 | 7:00 pm - 9:00 pm
Sunset Station
1174 E Commerce St., San Antonio, TX 78205
Pass Type Required: Full Conference or Monday or Tuesday Day Pass with Opening Night Event Add-On
Pre-registraton required
Additional Fee: $99

Experience an evening in old San Antonio.

Deep Dives
Deep Dives
Women in Leadership
12:30 pm - 2:00 pm
Lessons from Other Industries on Being an Employer of Choice for Women
Monday, April 15 | 12:30 pm - 2:00 pm
Henry B. González Convention Center
Pass Type Required:
Full Conference or Monday Day Pass
Continuing Education Credits *pending approval
1.5 NAB/NCERS or 1 California RCFE

Sponsored by
Welltower

Workforce Development
12:30 pm - 2:00 pm
Using Career Paths and Apprenticeships to Grow Talent
Monday, April 15 | 12:30 pm - 2:00 pm
Henry B. González Convention Center
Pass Type Required:
Full Conference or Monday Day Pass
Continuing Education Credits *pending approval
1.5 NAB/NCERS or 1 California RCFE

Sponsored by
OnShift

Quality Improvement
12:30 pm - 2:00 pm
Elder Abuse
Monday, April 15 | 12:30 pm - 2:00 pm
Henry B. González Convention Center
Pass Type Required:
Full Conference or Monday Day Pass
Continuing Education Credits *pending approval
1.5 NAB/NCERS or 1 California RCFE

Dining Strategies
12:30 pm - 2:00 pm
Senior Dining Technology
Monday, April 15 | 12:30 pm - 2:00 pm
Henry B. González Convention Center
Pass Type Required:
Full Conference or Monday Day Pass
Continuing Education Credits *pending approval
1.5 NAB/NCERS or 1 California RCFE

Women in Leadership
2:15 pm - 3:45 pm
The Only Woman on the Field: A Fireside Chat with Sarah Thomas, the NFL’s First Female Referee
Monday, April 15 | 2:15 pm - 3:45 pm
Henry B. González Convention Center
Pass Type Required:
Full Conference or Monday Day Pass
Continuing Education Credits *pending approval
1.5 NAB/NCERS or 1 California RCFE

Sponsored by
Welltower

Workforce Development
2:15 pm - 3:45 pm
Increase Employee Engagement and Tackle the Turnover Nemesis
Monday, April 15 | 2:15 pm - 3:45 pm
Henry B. González Convention Center
Pass Type Required:
Full Conference or Monday Day Pass
Continuing Education Credits *pending approval
1.5 NAB/NCERS or 1 California RCFE

Sponsored by
OnShift

Quality Improvement
2:15 pm - 3:45 pm
Research into Practice: The Latest Findings on Dementia Care in Assisted Living
Monday, April 15 | 2:15 pm - 3:45 pm
Henry B. González Convention Center
Pass Type Required:
Full Conference or Monday Day Pass
Continuing Education Credits *pending approval
1.5 NAB/NCERS or 1 California RCFE

Dining Strategies
2:15 pm - 3:45 pm
Financial Management
Monday, April 15
Henry B. González Convention Center
Pass Type Required:
Full Conference or Monday Day Pass
Continuing Education Credits *pending approval
1.5 NAB/NCERS or 1 California RCFE

Women in Leadership
4:00 pm - 5:30 pm
Thriving, not just Surviving: Success Stories from The Top
Monday, April 15 | 4:00 pm - 5:30 pm
Henry B. González Convention Center
Pass Type Required:
Full Conference or Monday Day Pass

Sponsored by
Welltower

Workforce Development
4:00 pm - 5:30 pm
Cultivate Academic and Workforce Partners for Corporate Success
Monday, April 15 | 4:00 pm - 5:30 pm
Henry B. González Convention Center
Pass Type Required:
Full Conference or Monday Day Pass
Continuing Education Credits *pending approval
1.5 NAB/NCERS or 1 California RCFE

Sponsored by
OnShift

Quality Improvement
4:00 pm - 5:30 pm
Risky Business: Managing Resident Safety in a Changing Regulatory Environment
Monday, April 15 | 4:00 pm - 5:30 pm
Henry B. González Convention Center
Pass Type Required:
Full Conference or Monday Day Pass
Continuing Education Credits *pending approval
1.5 NAB/NCERS or 1 California RCFE

Dining Strategies
4:00 pm - 5:30 pm
Operating with a Restaurant Mentality
Monday, April 15 | 4:00 pm - 5:30 pm
Henry B. González Convention Center
Pass Type Required:
Full Conference or Monday Day Pass
Continuing Education Credits *pending approval
1.5 NAB/NCERS or 1 California RCFE

EDLI
EDLI
Executive Director Leadership Institute
8:00 am - 5:15 pm
Monday, April 15 | 8:00 am - 5:15 pm
Henry B. González Convention Center
Pass Type Required: Full Conference with EDLI Add-On
Pre-registration required
Continuing Education Credits *pending approval
NAB/NCERS or California RCFE

Become a More Effective Executive Director
Dive into topics that directly impact your business growth, including human resources, sales and marketing, clinical oversight, and risk management during the Executive Director Leadership Institute (EDLI). The three-day EDLI program is designed to give you even more actionable takeaways that can help you become a more effective leader.

By Invitation
By Invitation
BoD and Roundtable Breakfast
7:00 am - 8:00 am
Monday, April 15 | 7:00 - 8:00 AM
Henry B. González Convention Center
By Invitation

The Argentum Executive Roundtable program is an invitation-only, Premier Member program comprised of seasoned senior living professionals from a variety of disciplines and functional areas. During these peer-to-peer meetings, participants discuss their most pressing business challenges and are encouraged to bring relevant questions for group comment and possible resolution.

Questions about your specific roundtbale, please contact Kari Horesky at khoresky@argentum.org.

Breakfast sponsored by
OmniCare

Executive Roundtable Meetings
8:00 am - 11:00 am
Monday, April 15 | 8:00 am - 11:00 am
Henry B. González Convention Center
By Invitation

The Argentum Executive Roundtable program is an invitation-only, Premier Member program comprised of seasoned senior living professionals from a variety of disciplines and functional areas. During these peer-to-peer meetings, participants discuss their most pressing business challenges and are encouraged to bring relevant questions for group comment and possible resolution.

Questions about your specific roundtbale, please contact Kari Horesky at khoresky@argentum.org.

Leadership Luncheon
11:00 am - 12:30 pm
Monday, April 15 | 11:00 am - 12:30 pm
Henry B. González Convention Center
By Invitation

All Premier member company employees in attendance at the Argentum Senior Living Executive Conference are invited to the Argentum Leadership Luncheon.

Argentum CEO Dinner
7:00 pm - 9:30 pm
Monday, April 15 | 7:00 pm - 9:30 pm
Biga on the Banks
203 S. St Mary's St., San Antonio, TX 78205
By Invitation

All Argentum Executive and Premier member CEO's in attendance at the Conference are invited to attend the Argentum CEO Dinner.
Sponsored by
Sodexo

Registration Open 7:00 am - 6:00 pm

Tuesday, April 16

Registration Open 6:30 am - 5:30 pm

Networking Breakfast
7:00 am - 8:00 am
Tuesday, April 16 | 7:00 am - 8:00 am
Henry B. González Convention Center

Join colleagues and friends for breakfast and power networking before the Keynote on the Mainstage.

Info Sessions
7:00 am - 7:50 am
Tuesday, April 16 | 7:00 am - 7:50 am
Henry B. González Convention Center

Info Sessions hosted by

PointClickCare


RealPage


WillisTowersWatson

Argentum Hero Awards
8:00 am - 8:35 am
Tuesday, April 16 | 8:00 am - 8:35 am
Henry B. González Convention Center
Pass Type Required:
Full Conference or Tuesday Day Pass
Emcee: Kim Campbell
Alzheimer’s Advocate & Widow of Grammy Hall of Fame & Award-Winning Music Artist Glen Campbell

Sponsored by

Benchmark

Keynote on the Mainstage
8:35 am - 9:35 am
Tuesday, April 16 | 8:35 am - 9:35 am
Henry B. González Convention Center
Pass Type Required:
Full Conference or Tuesday Day Pass
Continuing Education Credit *pending approval
1 NAB/NCERS or 1 California RCFE
Dr. Daniel Levitin
Neuroscientist, Musician & Author

Concurrent Sessions
9:45 am - 10:45 am
Tuesday, April 16 | 9:45 am - 10:45 am
Henry B. González Convention Center
Pass Type Required:
Full Conference or Tuesday Day Pass
Continuing Education Credit *pending approval
1 NAB/NCERS or 1 California RCFE

HR/Workforce: Investing in our Workforce: How Our Biggest Expense Can Be a Revenue Generator and a Cost Savings

Operations: Innovative Service Models & Medicare Reimbursement

Sales & Occupancy: The State of Occupancy: 2019 and Beyond

Memory Care: Innovative Wellness Programming in Memory Care

Finance & Development: Is the Sector Still Recession Proof?

Risk Mitigation & Cost Containment: What's Happening with Senior Living Liability Insurance?

EDLI
9:45 am - 11:55 am
Tuesday, April 16 | 9:45 am - 11:55 am
Henry B. González Convention Center
Pass Type Required: Full Conference with EDLI Add-On
Pre-registration required
Continuing Education Credit *pending approval
NAB/NCERS and California RCFE

Become a More Effective Executive Director
Dive into topics that directly impact your business growth, including human resources, sales and marketing, clinical oversight, and risk management during the Executive Director Leadership Institute (EDLI). The three-day EDLI program is designed to give you even more actionable takeaways that can help you become a more effective leader.

Concurrent Sessions
10:55 am - 11:55 am
Tuesday, April 16 | 10:55 am - 11:55 am
Henry B. González Convention Center
Pass Type Required:
Full Conference or Tuesday Day Pass
Continuing Education Credit *pending approval
1 NAB/NCERS or 1 California RCFE

HR/Workforce: Workforce Policy: What You Can Expect - And What Programs You Don't Know About That Already Can Help You Big Time

Operations: Mental Wellness: Critical Issues for Senior Care

Sales & Occupancy: Innovative Ways to Increase Occupancy

Memory Care: Alzheimer's Is a Women's Issue

Finance & Development: State of the Economy for Senior Living and Beyond

Risk Mitigation & Cost Containment: Reining In the Industry's Three Biggest Cost Drivers

Expo Hall Open
11:55 am - 2:30 pm
Tuesday, April 16 | 11:55 am - 2:30 pm
Henry B. González Convention Center
Pass Type Required:
Full Conference, Tuesday Day Pass, or Expo Only Pass

Be First to See What’s New
Experience groundbreaking products and services that can enhance your operations in the Argentum Expo. You’ll meet with 300+ exhibitors and partners who can help you overcome obstacles and take advantage of new opportunities.

Insights from the C-Suite: State of the Industry
12:10 pm - 1:10 pm
Tuesday, April 16 | 12:10 pm - 1:10 pm
Henry B. González Convention Center
Pass Type Required:
Full Conference, Tuesday Day Pass, or Expo Only Pass
Continuing Education Credit *pending approval
1 NAB/NCERS or 1 California RCFE

The Hive
12:10 pm - 1:10 pm
Tuesday, April 16 | 12:10 pm - 1:10 pm
Henry B. González Convention Center
Pass Type Required:
Full Conference, Tuesday Day Pass, Expo Only Pass

Learn from Fellow Experts
Hives are dedicated to peer learning – a powerful way to share knowledge by exchanging knowledge and experience. It’s a place for conference attendees to share best practices on key issues through interactive discussion led by a facilitator.

Each Hive discussion last approximately 40 minutes and is limited to 20 participants who will engage in active discussion. Room also will be available for attendees who prefer to listen and take an less active role.

Hives do not include handouts, PowerPoints, or individual presentations in order to facilitate group discussion.

Sponsored by

WillisTowersWatson

Insights from the C-Suite: Focus on Workforce
1:20 pm - 2:20 pm
Tuesday, April 16 | 1:20 pm - 2:20 pm
Henry B. González Convention Center
Pass Type Required:
Full Conference, Tuesday Day Pass, or Expo Only Pass
Continuing Education Credit *pending approval
1 NAB/NCERS or 1 California RCFE

Sponsored by
OnShift

The Hive
1:20 pm - 2:20 pm
Tuesday, April 16 | 1:20 pm - 2:20 pm
Henry B. González Convention Center
Pass Type Required:
Full Conference, Tuesday Day Pass, or Expo Only Pass

Learn from Fellow Experts
Hives are dedicated to peer learning – a powerful way to share knowledge by exchanging knowledge and experience. It’s a place for conference attendees to share best practices on key issues through interactive discussion led by a facilitator.

Each Hive discussion last approximately 40 minutes and is limited to 20 participants who will engage in active discussion. Room also will be available for attendees who prefer to listen and take an less active role.

Hives do not include handouts, PowerPoints, or individual presentations in order to facilitate group discussion.

Sponsored by

WillisTowersWatson

Mainstage | Integration of Healthcare and Senior Living Policy
2:45 pm - 4:00 pm
Tuesday, April 16 | 2:45 pm - 4:00 pm
Henry B. González Convention Center
Pass Type Required:
Full Conference or Tuesday Day Pass
Continuing Education Credit *pending approval
1.25 NAB/NCERS or 1 California RCFE

Expo Hall Open
4:00 pm - 5:30 pm
Tuesday, April 16 | 4:00 pm - 5:30 pm
Henry B. González Convention Center
Full Conference, Tuesday Day Pass, or Expo Only Pass

Be First to See What’s New
Experience groundbreaking products and services that can enhance your operations in the Argentum Expo. You’ll meet with 300+ exhibitors and partners who can help you overcome obstacles and take advantage of new opportunities.
Happy Hour Reception at the Expo
Grab a beer or glass of wine and chat with friends at the Expo Reception.

Reception sponsored

Moseley Architects
Status Solutions

Info Sessions in the Hive
4:15 pm - 5:15 pm
Tuesday, April 16 | 4:15 pm - 5:15 pm
Henry B. González Convention Center
Pass Type Required:
Full Conference, Tuesday Day Pass, or Expo Only Pass

Info Sessions hosted by

MatrixCare


Medline


PharMerica


OnShift


Wednesday, April 17

Registration Open 6:30 am - 3:00 pm

Networking Breakfast
7:00 am - 8:00 am
Wednesday, April 17 | 7:00 am - 8:00 am
Henry B. González Convention Center

Join colleagues and friends for breakfast and power networking before the Mainstage.

Info Sessions
7:00 am - 7:50 am
Wednesday, April 17 | 7:00 am - 7:50 am
Henry B. González Convention Center

Info Session Hosted by
LeadingResponse

Mainstage | Fire and Rain: Emergency Preparedness Before, During, and After
8:00 am - 9:15 am
Wednesday, April 17 | 8:00 am - 9:15 am
Henry B. González Convention Center
Pass Type Required:
Full Conference or Wednesday Day Pass
Continuing Education Credits *pending approval
1.25 NAB/NCERS or 1 California RCFE

Sponsored by
ServiceMaster Recovery Management

Expo Hall Open
9:30 am - 12:30 pm
Wednesday, April 17 | 9:30 am - 12:30 pm
Henry B. González Convention Center
Full Conference, Wednesday Day Pass, or Expo Only Pass

Insights from the C-Suite: The REIT Landscape
9:45 am - 10:45 am
Wednesday, April 17 | 9:45 am - 10:45 am
Henry B. González Convention Center
Pass Type Required:
Full Conference, Wednesday, Day Pass, or Expo Only Pass
Continuing Education Credits *pending approval
1 NAB/NCERS or 1 California RCFE

The Hive
9:45 am - 10:45 am
Wednesday, April 17 | 9:45 am - 10:45 am
Henry B. González Convention Center
Pass Type Required:
Full Conference, Wednesday Day Pass, Expo Only Pass

Learn from Fellow Experts
Hives are dedicated to peer learning – a powerful way to share knowledge by exchanging knowledge and experience. It’s a place for conference attendees to share best practices on key issues through interactive discussion led by a facilitator.

Each Hive discussion last approximately 40 minutes and is limited to 20 participants who will engage in active discussion. Room also will be available for attendees who prefer to listen and take an less active role.

Hives do not include handouts, PowerPoints, or individual presentations in order to facilitate group discussion.

Sponsored by

WillisTowersWatson

Mainstage Keynote in the Expo Theater: Building Highly Successful and Resilient Brands
11:30 am - 12:30 pm
Wednesday, April 17 | 11:30 am - 12:30 pm
Henry B. González Convention Center
Pass Type Required:
Full Conference, Wednesday Day Pass, or Expo Only Pass
Continuing Education Credits *pending approval
1 NAB/NCERS or 1 California RCFE
Kat Cole
COO and President, North America, FOCUS Brands

EDLI
12:45 pm - 3:00 pm
Wednesday, April 17 | 12:45 pm - 3:00 pm
Henry B. González Convention Center
Pass Type Required:
Full Conference or Wednesday Day Pass

Become a More Effective Executive Director
Dive into topics that directly impact your business growth, including human resources, sales and marketing, clinical oversight, and risk management during the Executive Director Leadership Institute (EDLI). The three-day EDLI program is designed to give you even more actionable takeaways that can help you become a more effective leader.

Concurrent Session: Operations
12:45 pm - 1:45 pm
Reputation Management & Social Media
Wednesday, April 17 | 12:45 pm - 1:45 pm
Henry B. González Convention Center
Pass Type Required:
Full Conference or Wednesday Day Pass
Continuing Education Credits *pending approval
1 NAB/NCERS or 1 California RCFE

Concurrent Session: Sales & Occupancy
12:45 pm - 1:45 pm
Sales Activities That Produce Outcomes
Wednesday, April 17 | 12:45 pm - 1:45 pm
Henry B. González Convention Center
Pass Type Required:
Full Conference or Wednesday Day Pass
Continuing Education Credits *pending approval
1 NAB/NCERS or 1 California RCFE

Concurrent Sessions
2:00 pm - 3:00 pm
Wednesday, April 17 | 2:00 pm - 3:00 pm
Henry B. González Convention Center
Pass Type Required:
Full Conference or Wednesday Day Pass
Continuing Education Credits *pending approval
1 NAB/NCERS or 1 California RCFE

 

Please Note: This schedule is tentative and may change as the program develops.

Event Highlights

FEATURED MODERATOR

Be Legendary With Ann Compton

Pioneer. Legendary. Unparalleled. These are a few words that have been used to describe Ann Compton, the first woman assigned to cover the White House on network television culminating in 41 years on the air for ABC News. As a moderator for several mainstage panels and sessions, she will help us tell the story of senior living at the 2019 Senior Living Executive Conference

Insights from the C-Suite Panels
Hear from leading thought leaders across three specialized panels, moderated by Ann Compton, focused on working with REITs, tackling workforce development challenges, and reviewing the state of the industry. New this year, the C-Suite panels will take place in the Expo Theater located within the Expo Hall.

Deep Dive: Women in Leadership
NEW in 2019!

Argentum is proud to announce the launch of a new initiative celebrating the contributions women have made to the growth and health of the senior living industry. A new deep dive offered on Monday, April 15 will celebrate and leverage the achievements women have made within senior living, helping build it into the flourishing industry it is today and lead it into the future.

Join featured speaker Sarah Thomas, the NFL's first female official, as she shares her journey as a pioneer in a male-dominated industry, inspiring others to seize opportunities to succeed and never give up—even when the odds are against you.

Women in Leadership Series Sponsor: 

Argentum Senior Living Executive Conference Photography San Diego - AbounaPhoto
FEATURED SPEAKER

Music and the Brain with Dr. Daniel Levitin

Daniel Levitin is an award-winning scientist, musician, writer, and record producer, and is attributed with fundamentally changing the way that scientists think about auditory memory. Before becoming a neuroscientist, he worked as a session musician, sound engineer, and record producer working with artists such as Stevie Wonder, Santana, and The Grateful Dead. He is the author of three #1 bestselling books and his TED talks have been viewed more than 8 million times. His keynote address, “Music and the Brain: A Conversation with Dr. Daniel Levitin,” will be presented on the mainstage Tuesday, April 16.

La Cantera Golf Club

Join the Cause. Play Some Golf.

Join 125 fellow senior living executives for a best ball scramble to raise funds for the Argentum Advocacy Fund. Fee includes transportation between hotels and La Cantera Golf Club, lunch, unlimited range balls, greens fees, 6 Titleist Pro V1 golf balls, and player amenity package.

Argentum Advocacy Fund Golf Classic
April 15 | 11:00 AM - 5:00 PM | La Cantera Golf Club
Player Fee: $500 | Club Rental Fee: $50

Presenting Sponsor: 

Earn Continuing Education Credits

Argentum is a Certified Sponsor of professional continuing education with the National Association of Long Term Care Administrator Boards (NAB). NAB CEUs can be earned by attending sessions at this conference.

EDLI PARTICIPANTS CAN EARN UP TO
NAB CEUS*

Argentum is also a vendor of continuing education with the California Department of Social Services (CDSS).  RCFE CEUs can be earned by attending sessions at this conference.
*pending approval

Argentum Senior Living Executive Conference Photography San Diego - AbounaPhoto
sunsetstation-151017_047

Explore San Antonio

San Antonio is one of America’s most picturesque cities and it offers modern convenience in the middle of a historic city with diverse culture, ethnic cuisine, and exciting attractions. Explore more of the city with:

Fiesta NIOSAita
Monday, April 15 | 7:00-9:00 PM
Join us for an evening networking event at Sunset Station in San Antonio! The fiesta-themed event will feature Tex-Mex fare, a mariachi band, a caricature artist and fortune teller, and interactive yard games. Come enjoy A Night in Old San Antonio!
Fee: $99

Mind & Body With Argentum
Tuesday, April 16 & Wednesday, April 17 | 6:00-7:00 AM
Get your day started right with morning health and wellness activities. Complimentary for conference attendees.
Sponsored by:

FEATURED SPEAKER

Building Resilient Brands with Kat Cole

Kat Cole, COO and President, North America, FOCUS Brands, will deliver the event’s closing keynote “Building Highly Successful and Resilient Brands.” She is passionate about creating and highlighting opportunities, innovation, and community building, which she cultivated during her four years as president of Cinnabon Inc. where she was accountable for leading, evolving, and building the team and multi-channel brand.

Argentum Senior Living Executive Conference Photography San Diego - AbounaPhoto

Argentum Hero Awards

Celebrate the 2019 Argentum Hero Award recipients—your colleagues and friends who promote the values that senior living advocates embrace. New heroes are honored each year at the Argentum Senior Living Executive Conference for their dedication to compassionate care.

Kim Campbell, Alzheimer’s advocate & widow of Grammy Hall of Fame and award-winning music artist Glen Campbell, will join us in honoring the 2019 recipients who represent the highest levels of excellence, caring, and dedication in senior living.

Presenting Sponsor:

Premier Sponsors