Deep Dives

New in 2019, deep dive sessions on Monday, April 15, provide you an opportunity to reflect, learn, and expand your knowledge on specific topics: Women In Leadership, Workforce Development, Quality Improvement, and Dining Strategies.

Women in Leadership

Women in Leadership Series Sponsor
Women in Leadership Series Sponsor

The 2019 program brings the launch of the Women in Leadership Series, a new initiative celebrating the contributions women have made to the growth and health of senior living and address the concerns of women seeking leadership roles. These sessions will celebrate and leverage the achievements women have made, helping build senior living into the flourishing industry it is today and to lead it into the future:

The Only Woman on the Field: A Fireside Chat with Sarah Thomas, the NFL’s First Female Referee
Officiating her first game September 13, 2015 between the Kansas City Chiefs and Houston Texans, Sarah’s hat, whistle, and flag are now on display at the NFL Hall of Fame and serve as a testament to this historic achievement. Sarah also made post-season history by being named Down Judge for the Patriots/Chargers 2019 playoff game. Since her addition to the NFL's roster of officials, she has become a trailblazing inspiration to women everywhere, embodying the notion that with a belief in self, inner drive, hard work, preparation, and a mindset of being the best you can be, no barrier or ceiling is impenetrable. Learn what drives her and how she navigates in a male-dominated environment.

Moderator: Collette Gray, CEO & COO, Integral Senior Living
Speaker: Sarah Thomas, first female NFL referee

Thriving, Not Just Surviving: Success Stories from the Top
Hear from women leaders who have continued to advance their careers through difficult times. During this thoughtful panel discussion curated to bring forth lessons learned, you’ll be inspired by the perseverance and resilience of these executives in senior living.

Moderator: Collette Gray, CEO & COO, Integral Senior Living
Speaker: Shamim Wu, COO, Eclipse Senior Living

Lessons from Other Industries on Being an Employer of Choice for Women
The senior living industry has a great track record for hiring and advancing women throughout their careers, but we can always do more. This session will bring together leading female executives from other industries who are doing their best to mentor, attract and retain female team members and leaders.

Speaker: Sara Helmy, CEO, Tribu

Sarah Thomas, first female NFL referee

Workforce Development

We know you are committed to further professionalizing the industry to better position workers for career advancement and raise the bar of excellence for care delivery and experience. You’ll find rich content throughout the conference by attending the Workforce Development deep dive sessions. In these sessions, learn more about successful career pathing and apprenticeships, increasing employee engagement, and cultivating academic and workforce partners:

Leaders Wanted: Using Career Paths and Apprenticeships to Grow Our Talent Pipeline
We have great jobs, but do our employees think of them as a career? If we’re going to get the most out of our workers, we need to train them for their current duties and also lay out career options and how employees can reach them. This session will describe how senior living companies are using the apprenticeship model to standardize on-the-job training and promotions in the industry. From caregivers and culinary workers, to nurses and executive directors, apprenticeship can help us retain our best workers and plan for our future prosperity.

Speakers: Tommy Comer, CHRO, Commonwealth Senior Living; Brent Weil, VP of Workforce Development, Argentum

Cultivate Academic and Workforce Partners for Corporate Success
It may not take a village to run our communities, but it sure doesn’t hurt to have strategic partners. Whether it’s strengthening recruiting relationships with colleges and universities, reaching youth in middle schools and high schools, or building training partners for our workers, the education and workforce systems can be an invaluable resource. This session will lay out what we can expect from partners, how we can build a positive relationship, and how we can build sustainable programs that support our operations and the regions we live and work in.

Speakers: Andrew Carle, Adjunct Professor & Founding Director, Program in Senior Housing Administration, George Mason University; Gayle Kvenvold, President & CEO, LeadingAge Minnesota

 

Increase Employee Engagement and Tackle the Turnover Nemesis
We go to great lengths to recruit workers. It can feel like one step forward, two steps back when those same employees leave us—for other opportunities in senior living, or outside our industry altogether. This session drills down in two critical factors. First, how are we measuring employee turnover and what can the data tell us about opportunities and challenges? And second, how can we structure our workplace and our culture to ensure happier employees and longer careers?

Speakers: Mike Jones, Discover Leadership; Mark Woodka, OnShift; Shawn Scott, Medline Industries, Inc.

Mark Woodka, OnShift
Mark Woodka, OnShift

Quality Improvement

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Support the industry's ongoing investment in quality with continuous learning, collaboration, and sharing of best practices during the Quality Improvement deep dive. Explore steps you can take to identify and mitigate elder abuse. Take advantage of the latest research on dementia care to uncover breakthroughs in medication management. Learn to better address resident safety risks in your senior living communities by understanding the regulatory environment regarding restraints, recreational and medical marijuana, and resident relations.

Elder Abuse: How to Spot and Stop It
You’ll learn the latest methods for spotting elder abuse, including hearing more about the profile of an abuser and how to distinguish abuse versus the sometimes easy bruising that comes from daily activities.  Of particular focus will be residents with dementia and how to interpret verbal and sometimes non-verbal cues required to investigate potential abuse.

Research into Practice: The Latest Findings on Dementia Care in Senior Living
Hear from a respected researcher and memory care operator on the latest thinking on medication management. This session will present preview data of a new psychotropic drug study that will inform best practices related to efficacy of prescribing when certain factors are taken into account – such as the size of the community, certification levels of caregivers, resident make-up and patient attitudes.

Speaker: Dr. Sheryl  Zimmerman, Mary Lily Kenan Flagler Bingham Distinguished Professor and Associate Dean for Research and Faculty Development, University of North Carolina (UNC) School of Social Work

Risky Business: Managing Resident Safety in a Changing Regulatory Environment
Learn how to better address resident safety risks in your senior living communities by understanding the regulatory environment regarding restraints, medical and recreational marijuana, and resident relations, particularly those with dementia.

Speakers: Sue Coppola,  SVP of Care, Sunrise Senior Living; Geri Krupp-Gordon, COO, Capri Communities

Dining Strategies

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Share “recipes” for success during the new Dining Strategies deep dive designed for the corporate executive. Dining sessions at Argentum, produced in partnership with the Senior Dining Association (SDA), provide senior living dining management and executives insight into budgeting and purchasing, program design, and health and wellness.

Dining Operations Financial Management
You’ll learn the latest methods for spotting elder abuse, including hearing more about the profile of an abuser and how to distinguish abuse versus the sometimes easy bruising that comes from daily activities.  Of particular focus will be residents with dementia and how to interpret verbal and sometimes non-verbal cues required to investigate potential abuse.

Senior Dining Technology
This panel discussion will convene technology leaders to talk the latest trends in resident dining experience and operations – from grab-and-go and touchscreen ordering to the latest software to easily push nutrition information, display menu descriptions and photos in any language, and store personalized dietary guidelines for residents.

Operating with a Restaurant Mentality
Keeping menus fresh is particularly challenging in senior living communities. Operating with a restaurant mentality will help you bring down costs while maintaining meal quality. Learn more about cook to order, food prep, using point-of-sale data, and more in this informative session on the systems and tools you’ll need to operate efficiently and consistently.

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