September 13-15, 2021
Get inspiration and the insights you need to run a more efficient community, and connect with the nation’s top senior living leaders.
Running concurrently with the Senior Living Executive Conference & Expo, the Executive Director Leadership Institute (EDLI) is an intensive educational experience designed specifically for executive directors of senior living communities. Argentum has developed a curriculum that combines a rigorous academic grounding with real world application to enhance and enrich the work of the executive director in his or her leadership role in their senior living community.
Earn 10+ essential CEUs and commit to your leadership development today!
"I would encourage executive directors from across the country to come to EDLI because I promise they will go back with new skills and more importantly new networking opportunities in order to enhance their operation. And the energy they go back with is a benefit to their employees and their residents."
—Tana Gall, President, Merrill Gardens
"No matter the format and your years of experience as an Executive Director/General Manager, you always learn something new. Presenters are very knowledgeable and you can benefit from their experience, regardless if you are running an IL, AL, MC or a combination of all levels. I highly recommend it to everyone."
"The opportunity for connection and relationship-building at EDLI was just as valuable as the information received. And the information received was VERY valuable!"
"It is worth every minute, and you will go back to your community a new manager with a different lens to look at the way we do our job."
Executive directors of senior living communities (independent living, assisted living, memory care) seeking to enrich their contribution to the success of their community and their company and develop their professional skills for advancement in their company. EDLI sessions will delve into mission critical topics for executive directors in areas such as operations management, leadership, human resources, sales and marketing, clinical oversight, risk management, and more.
Pre-registration is required to attend EDLI. Participation in this program is restricted to executives who are currently employed as executive directors or administrators of senior living communities (independent living, assisted living, and memory care) seeking to enrich their contribution to the success of their community and their company and develop their professional skills for advancement in their company.
EARLY BIRD RATES
This year, you can enjoy expanded access at the Senior Living Executive Conference & Expo with the EDLI Pass. In addition to all EDLI sessions, you are invited to mainstage and morning keynotes, Expo hall events, and networking events and receptions.
The Sales Playbook for Hyper Sales Growth
This engaging, interactive session is a MUST for all sales professionals and executives who want their business to reach its full potential. This presentation is fast paced, practical, content rich and filled with take-away value.
Selling a product, idea, or service in today’s economy takes more effort than it did even two years ago. Technology has allowed for businesses to connect all over the world, meaning most consumers, customers, or clients have many options available. This means a salesperson must work to build trusting relationships to win new customers and grow the ones you already have. Jack will explain the importance of leveraging your business’ unique competitive advantages to create systems and processes to be used by your entire sales team to ensure the growth of your company.
You will learn:
Speaker: Jack Daly, Leading Sales Speaker and Trainer
Achieving a High Impact Sales Culture
Executive directors are asked to do more today than they have been asked in year’s past. Not only are they responsible for budgets, staffing, resident care, and satisfaction, they are also tasked with keeping residents safe throughout a worldwide pandemic. Sales is often the last consideration, as attention goes swiftly to the fires that need attention amongst varying operational departments. Not to mention, we hire salespeople for a reason, right? Isn’t it their job to fill the building? Many have likely heard the cliché that occupancy is everyone’s job. But what exactly does that mean for the ED, and how do we create a culture of sales amongst team members?
In this session, we’ll discuss key takeaways including:
This interactive session will explore multiple options for EDs to increase their support of sales and occupancy. From identifying how to be more involved in the sales process, to simply learning to ask better questions during one-on-one meetings with sales directors, EDs will walk away with tangible action items and next steps.
Speaker: Lacy Jungman, Vice President of Marketing and Communication, Heritage Communities
Come together with your peers and have facilitated conversations on senior living’s most pressing topics. You will have a chance to learn how other EDs are tackling workforce development, diversity and inclusion, risk management, and more.
12:30 to 2:00 PM
Life by Design
Session description coming soon!
Speaker: Jack Daly, Leading Sales Speaker and Trainer
Covering Your Assets: Practical Risk Management Strategies (Part One)
What are the areas of greatest risk vulnerability in senior living communities? What federal laws and regulations impact risk management exposures? How are “realistic expectations” used to manage resident satisfaction and transparency? Discover the answers to these questions while also identifying the various constituencies that impact managing risk. This course is presented in two sessions to allow time for participants to respond to case examples and discuss specific situations and concepts that executive directors are required to manage.
Speakers: JoAnne Carlin, Vice President, Clinical Risk Services, Willis Towers Watson; Joel Goldman, Partner, Hanson Bridgett LLP
Mainstage: Argentum Awards & Heroes Work Here Celebration
We've prepared a sample letter for your use in requesting approval from your supervisor to attend the 2021 Senior Living Executive Conference & Expo in Phoenix. You are welcome to download our template and revise based on your individual and/or company goals and objectives.
Senior living communities rely on an executive director’s continuous professional growth and pursuit of excellence. By earning the Certified Director of Assisted Living credential, you can show residents, their families, and your colleagues your passion for providing the best quality of care. Visit our website to learn about eligibility, the CDAL exam, how to apply, and more!
Follow and use #Argentum21 on social media before, during, and after the event to share your experiences and connect to other relevant event information!