Rarely in history have we seen an event wreak such havoc on the global economy. And in response – just as rarely – competitive workforce sectors came together to help 30 million displaced workers find employment. How much pressure did the pandemic place on our industry in terms of retention, training, and employee engagement? What can be learned from the collaborations that are now taking place across sector trade associations and corporations? Looking ahead, will the pandemic’s aftermath negatively impact perceptions of senior living as a career of choice? Our panel of senior living, hospitality, and restaurant CEOs will discuss their lessons learned as the service sector pulled together to meet the workforce challenge brought on by COVID-19.
Michael Rosenbaum, Chairman and CEO, Arena
Zeta Smith, CEO, North America Seniors, Sodexo
Helen Zarba, Senior Vice President, Human Resources, Benchmark
John M. Bremen, Managing Director, Human Capital and Benefits; Global Head of Thought Leadership and Innovation, Willis Towers Watson