From caregiver staffing to resident engagement activities, daily touchpoints with long-time residents, families and new residents are numerous and hugely impactful to the health of your prospecting pipeline. For example, many senior living sales professionals will tell you that a resident’s “post-sale experience” is typically forgotten. Now more than ever, everyone should be participating in the sales process. Charlene DeCesare will engage attendees in a highly interactive discussion on how to establish a relationship-sales approach not only with your sales and marketing teams, but also with every team member — converting more of your pipeline prospects into residents and advocates for your community.
Charlene DeCesare, Sales Advisor, Training & Guide, Firewalk Sales