The global pandemic has placed all senior communal living environments under increased scrutiny. That said, senior living has seen an increase in liability claims as well as premiums in recent years, brought on by the growth of resident acuity levels and other factors. There are mitigation strategies that can be implemented to reduce losses related to falls, elopement, wounds, and yes – COVID-19. This session will review the risk management protocols that all senior living organizations should have in place to reduce the impact of potential litigation for any crisis. Mitigation measures to help reduce increases in professional liability insurance premiums will also be discussed.
Tara J. Clayton, JD, Senior Claims Consultant, Willis Towers Watson
Thomas G. Goodwin, Senior Operations Counsel, Atria Senior Living
Thomas A. Graham, Hall Booth Smith, P.C.
Frank Russo, Senior Vice President of Risk Management, Healthpeak Properties