The feeling of being understood, respected, and supported is something all humans need; those with dementia or cognitive disorders need it no less. The validation method acknowledges this reality. Through practicing skills such as listening, extending empathy, and entering the world of the resident, stress and the behaviors it can lead to can be reduced among residents—and caregivers and the community can also benefit. Traci Wagner, director of engagement and program services at Sunrise Senior Living and certified validation teacher, provides insight into putting the validation method into practice.
Speaker: Traci Wagner, Director of Engagement and Program Services, Sunrise Senior Living