Auditorium 2

Person-Centered Memory Care

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According to the Alzheimer’s Association, “person centered care” is a focus on residents’ emotional needs and care preferences consistent with their lifestyle. Relationships, rather than tasks, are the focus in this holistic approach assuring quality of life for the whole person. It means encouraging a resident’s creative passions as well as understanding culturally, spiritually, and socially who they are. Residents suffering from dementia deal daily with the theft of their memories and identities. Additionally, recent statistics show that those diagnosed with dementia from the LGBT population face uniquely challenging circumstances in that they are twice as likely to age without a spouse or partner, and three to four times less likely to have children. 40% of LGBT older people in their 60s and 70s say that their health care providers do not know their sexual orientations. All these factors make “person centered care” a challenge in a memory care environment. This session will provide you with the latest methods and strategies to ensure you are meeting the emotional and lifestyle needs of your memory care residents.

Panelists:
Melissa Batchelor, PhD., RN-BC, FNP-BC, FGSA, FAAN, Associate Professor, The George Washington University School of Nursing; Director, Center for Aging, Health and Humanities
Kelly Focht MSW, Senior Director, Memory Care, Spectrum Retirement Communities LLC
Beverly Lunsford, PhD., RN, FAAN, Co-Director, Center for Aging, Health and Humanities Assistant Professor, George Washington University

Moderator:
Rita Alman, SVP, Memory Care & Program Services, Sunrise Senior Living

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Safeguarding Against the Next Coronavirus

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Statistics for serious infections contracted by long term care residents are sobering: between 1 and 3 million contract a serious infection annually, even under normal operating conditions. These infections are increasingly becoming antimicrobial resistant and lethal, causing over 380,000 deaths per year in the U.S. alone. While senior living has always been hyper-vigilant to contain outbreaks, COVID-19 has upped the ante for infection control across the continuum of care, including the need to effectively balance infection prevention and safety with operational efficiency. Topics such as isolation practices and their impact on resident quality of life, as well as the role of testing and health screening for residents and employees, will also be discussed.

Panelists:
Rosie Lyles, MD, MHA, MSc, FACA, Director of Clinical Affairs, Medline Industries, Inc.
Schekesia Meadough, BSN, RN, CDP, Vice President of Quality & Clinical Operations, American House Senior Living Communities
Ruth Petran, PhD., CFS, Senior Corporate Scientist, Food Safety and Public Health, Ecolab
Charles E. Trefzger, President and CEO, ALG Senior

Moderator:
Kevin W. O’Neil, MD, FACP, CMD, Chief Medical Officer, ALG Senior

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Navigating the Cannabis Conundrum

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Marijuana for medicinal use is legal in 29 states and the District of Columbia – however, on a federal level marijuana is illegal, and is listed as a Schedule 1 controlled substance by the U.S Drug Enforcement Administration. Such federal preemptive and state exception issues make this an operational problem for senior living. Additionally, psychopharmacological effects associated with marijuana use can present risk management issues to communities. Policies around storage, administration, usage areas, care planning, and communication are vital in balancing resident rights against potential risks to your staff and business. This session will provide a roadmap for navigating the cannabis conundrum.

Panelists:
Zachary J. Palace, MD, CMD, FACP, Medical Director, Hebrew Home at Riverdale
Brittany Pape, Vice President of Compliance & Counsel, Senior Lifestyle

Moderator:
Steve Levy, Executive Vice President and General Counsel, Senior Lifestyle

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How Telehealth will Impact Care in Senior Living Environments

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Telehealth’s benefits of convenience, chronic disease management, and better care coordination are widely known. The pandemic has added other benefits directly related to the senior living industry: reduced exposure of third-party providers to vulnerable residents; improved billing and reimbursement models from CMS; and HIPAA flexibility during the crisis. What capabilities could telehealth provide related to testing and screening for the next wave of COVID-19? What will the long-term impact be to senior living organizations as telehealth implementations progress and resident adoption increases? What impact might telehealth have on community staffing levels? One thing is certain: telehealth is here to stay. This session will provide both a tactical and strategic overview of this care delivery model and its impact on senior living.

Panelist:
Varun Bajaj, MHA, Project Lead, Digital Health, New York-Presbyterian
Jason Hazel, PT, DPT, Chief Development Officer, Fox Rehab
Scott Smith, Director of Experience and Education, Thrive Senior Living

Moderator:
Erin Shvetzoff Hennessey, Chief Executive Officer, Health Dimensions Group

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WHAT the…?! Operators Share what Hit the Fan and Why

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While operators have long been prepared for flu and hurricane seasons, COVID-19’s lengthy and ever-evolving march through senior communities has created unexpected challenges. Throughout the crisis, Argentum has conducted Executive Roundtable calls and webinars to share collective knowledge and experience on best practices. Organizations have readily shared solutions, forever altering normal operating procedures and expanding our arsenal for the next pandemic. This session will highlight the best of those insights, as well as provide an opportunity for operators to engage in robust, live Q&A with our facilitator and with other attendees.

Facilitator:
JoAnn Carlin, MSN, RN, NHA, CPHRM, CDAL, Vice President Clinical Risk Services, Willis Towers Watson

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Engagement in the New Normal

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In today’s environment, “selling” assisted living to the consumer will need to focus not just on safety, but also socialization. The word “isolation” takes on a new meaning when quarantine is required and not optional. Operators need to ensure physical isolation does not lead to social isolation.

The new normal will be finding ways to keep people engaged in a modified way. Studies have shown that social isolation and loneliness affect over half of seniors in care. Senior living provides congregant living that can mitigate this, however, with mitigation and containment measures related to COVID-19 and slow lifting of restrictions of group programming and visitors, how do we provide and “sell” engagement, today and tomorrow?

How can we draw those seniors into support circles of fellow residents or supportive family members? How can we provide a supportive, safe and fun quality of life? This session will feature strategies and solutions to the problem of engagement in the New Normal.

Panelists:
Karen Doering, Chief Operating Officer, Senior Star
Tony Galvan, AVP of Living Well, Vi Living
Whitney Lane, Senior Vice President of Operations, Watercrest Senior Living Group

Moderator:
Maria Nadelstumph, Senior Vice President, Brandywine Center of Excellence

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Liability Mitigation Strategies for the New Normal

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The global pandemic has placed all senior communal living environments under increased scrutiny. That said, senior living has seen an increase in liability claims as well as premiums in recent years, brought on by the growth of resident acuity levels and other factors. There are mitigation strategies that can be implemented to reduce losses related to falls, elopement, wounds, and yes – COVID-19. This session will review the risk management protocols that all senior living organizations should have in place to reduce the impact of potential litigation for any crisis. Mitigation measures to help reduce increases in professional liability insurance premiums will also be discussed.

Panelists:
Tara J. Clayton, JD, Senior Claims Consultant, Willis Towers Watson
Thomas G. Goodwin, Senior Operations Counsel, Atria Senior Living
Thomas A. Graham, Hall Booth Smith, P.C.

Moderator:
Frank Russo, Senior Vice President of Risk Management, Healthpeak Properties

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Food Safety Strategic Planning

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According to the CDC, currently there is no evidence to support transmission of COVID-19 associated with food. Pandemic or no pandemic, vigilance must always be maintained to protect food and dining safety. Brad Barnes, director of consulting and industry programs at The Culinary Institute of America, is a Certified Master Chef and an inductee of the American Academy of Chefs, the American Culinary Federation’s honor society. He will walk attendees through the thought process required to establish an overall strategic plan for food safety at the community and corporate level.

Presenter: Brad Barnes, Director, CIA Consulting and Industry Programs

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The Permanent Impact of COVID-19 on Senior Living Operations

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The pandemic has had deep impact on all aspects of senior living. What is going to become “standard practice” once the crisis has passed, and what will be “pandemic standard practice”? This session will feature three COOs who will share how resident communications, infection control, supply chain, staffing and health system partnerships have been changed forever in their operations.

Panelists:
Michelle Egerer, Senior Vice President, Community Operations, Silverado
Alan Fairbanks, Executive Vice President of Operations, Bickford Senior Living
Meredith Mills, SVP and Chief Operating Officer, Country Meadows Retirement Communities
Earl Parker, President and COO, Commonwealth Senior Living

Moderator:
Tim Mullaney, Editor, Senior Housing News

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