The workforce crisis continues to challenge providers, making status quo staffing practices costly and ineffective. Providers must adapt to survive in today’s labor market. Join this session to learn about a transformative approach to labor management that prioritizes flexibility for employees, streamlines operational processes and maintains high-quality resident care.
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Why should we engage the non-engaged? Because our industry’s success depends on it. Participate in this session to learn how respect independence, intentional programming to improve QOL, and family involvement.
Speaker: Ryan Elza, Vice President, Innovation & Technology, Volunteers of America National Services
If someone were to ask you to rate quality of life, how would you answer? Join this Deep Dive session to get a basic understanding of QoL factors and learn how you can apply practices to assess quality of life.
Speaker: Erin Shvetzoff Hennessey, MA, CPG, NHA, Chief Executive Officer, Health Dimensions Group
Does the public perceive senior living as a safe place to live? What affect did COVID-19 have on these perceptions? ProMatura’s founder and CEO Margaret Wylde, PhD, shares expert analysis of the market research on these and related questions. This session gives insights that go past the assumptions to capture consumer thinking and how confidence can be strengthened.
Speaker: Margaret Wylde, PhD, CEO, ProMatura Group
As the pandemic broke, the warnings came: The industry not only will see droves of move-outs, but also enduring damage, reputational and economic. Yet some operators actually saw increases in occupancy. What fueled this success? This group looks at factors including business models, marketing, clinical, innovation, communication, culture and more, for insights into growth.
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Moderator: Tim Mullaney, Editor, Aging Media Network
Technology is not the ” be all, end all” problem-solver but this session will showcase how to find the right balance of digital and human interactions to maximize your investment, elevate your programs, and produce results. As a company considers an investment in a technology solution to solve a major problem and/or enhance workflow there are several considerations that will determine the success of implementation. Questions that will help make that determination include: How does technology fit within a comprehensive program? Are you ready to make the adjustments needed for the technology to work? How do you maximize these innovations beyond the initial “wow” factor? Join this session to learn answers to these questions and more.
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