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Deep Dive: Quality Improvement

Engaging the Non-Engaged

July 12, 2021 By

Why should we engage the non-engaged? Because our industry’s success depends on it. Participate in this session to learn how respect independence, intentional programming to improve QOL, and family involvement.

Speaker: Ryan Elza, Vice President, Innovation & Technology, Volunteers of America National Services

Assessing QoL Factors that Impact Health Outcomes

July 12, 2021 By

If someone were to ask you to rate quality of life, how would you answer? Join this Deep Dive session to get a basic understanding of QoL factors and learn how you can apply practices to assess quality of life.

Speaker: Erin Shvetzoff Hennessey, MA, CPG, NHA, Chief Executive Officer, Health Dimensions Group

 

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