Agenda

See more information on the planned educational content, sessions, and speakers.
Please Note: The agenda is under development and will be updated as more sessions and speakers are confirmed.

Looking for a Justification Letter?

We've prepared a sample letter for your use in requesting approval from your supervisor to attend the 2021 Senior Living Executive Conference & Expo in Phoenix. You are welcome to download our template and revise based on your individual and/or company goals and objectives.

FEATURED KEYNOTE SPEAKER | Tuesday, September 14 | 8:30-9:30 AM

Discover the Benefits of Mission-Driven Leadership

MARK BERTOLINI, Aetna’s former CEO, literally wrote the book on Mission-Driven Leadership. As the keynote speaker on Tuesday, September 14, Bertolini's unfiltered stories of an untraditional journey to the corner office are sure to deliver a riveting presentation.

FEATURED KEYNOTE SPEAKER | Wednesday, September 15 | 8:30-9:30 AM

Fostering a Culture of Innovation

ROBERT RICHMAN, former culture strategist and co-creator of Zappos Insights, is one of the world’s authorities on employee culture. As the keynote speaker on Wednesday, September 15, Richman will share some of his innovative techniques to build culture, help people grow, inspire amazing service, and ultimately drive revenue through amazing culture.

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